FREQUENTLY ASKED QUESTIONS & ANSWERS

QueerWall creates inclusive, modern, and colorful posters celebrating the LGBTQIA+ community.

My collection of norm-breaking designs embraces a wide spectrum of themes, colors, shapes, and styles, all thoughtfully created to fit beautifully into any home.

Through my art, I want to break the silence in the room, bring color and joy to everyday life, and make sure you feel seen and represented.

Explore Shop The Look for inspiration and discover your new favorite piece!

As a queer artist myself, I create posters that reflect who you are, art you can connect with and proudly display in your home.

My designs blend abstract, modern, and minimalist styles with contrasts and colours, making them a perfect fit for any space.

I always welcome your feedback, ideas, and requests. At QueerWall, I’m constantly evolving and refining my work to make sure everyone can feel seen, heard, and celebrated through my art.

Read more about QueerWall here

All posters are designed by me, Amelia. Using Adobe Illustrator and Photoshop, I create each artwork with a dedicated focus on queer representation and visual storytelling.

My process always starts with manual sketching, collage work and composition in Photoshop.

For some designs (mainly more realistic couples or humans) I may use AI to adjust things like body position, expression or image quality to achieve how I want it to look.

After that, everything is refined, redrawn and finalized by hand in Illustrator.

Many posters are fully illustrated from scratch without AI. It's only used selectively when it improves the final artwork, never to replace the creative process.

If you're curious about how a specific poster was created, you're always welcome to reach out via the contact form. I'm happy to explain as I truly value transparency in my creative process.

No, unfortunately frames are not included.

I care deeply about the environment, which is why every poster is printed on demand, meaning no unnecessary overproduction or waste. All prints are made on FSC®-certified paper sourced from responsibly managed forests.

By using local production and delivery, I also minimize transportation distances and reduce the overall environmental impact.

FCS - "Forest Stewardship Council" is a source label for wood, which guarantees that the forest is replanted.

Contact me directly via the contact page and I will help you correct the error before printing.

Unfortunately, I cannot make changes to your order after the purchase has been completed, nor can I add or remove products.

However, if your order has not yet been shipped, I can cancel it. Please contact me as soon as possible and I will assist you.

I always offer a 30-day right of withdrawal. This means that you have the right to cancel your purchase by notifying me within 30 days of you or your representative receiving the ordered goods (the withdrawal period).

I can always cancel your order before it is printed. Contact me immediately and I will help you with this.

If you have placed an order but have not received an order confirmation, it may have ended up in your spam folder. Please check if it is there.

It could also be because the wrong email address has been entered. Contact me by clicking here and I will help you see if your order has been registered. If so, I can correct your email address and resend the confirmation.

If the order does not appear to have gone through, please contact me before placing a new order to avoid double ordering.

Delivery time is 2-4 business days. Please note that delivery time may be slightly longer during holidays and public holidays.

Shipping fees depend on your location. See all shipping costs and delivery times in the Shipping Policy.

You will receive an email with a tracking link as soon as your order has been shipped.

Remember to check your spam folder, as emails can sometimes end up there by mistake.

If you have provided incorrect information, such as address, email address or phone number, please contact me here immediately so that I can try to correct the information in a timely manner.

Please note that if this affects the delivery of your order, you as the customer are responsible for any costs.

I offer a 30-day return policy from receipt (excluding shipping costs) if you regret your purchase. Items must be returned in their original condition and packaging. Return shipping is at your own expense and risk.

Please contact hello@queerwall.com before returning and include your order number and contact information.

Contact me directly and I will send you a new one!

All invoicing is handled by Klarna. If you have any questions about your invoice, please contact Klarna directly. You can find their contact information at www.klarna.com .